GoSwift – online reservation system for border crossing

  • Original Title: GoSwift – elektrooniline piirijärjekorra haldamise süsteem
  • Year: 2013
  • Award: World Summit Award
  • Category: Government & Citizen Engagement
  • Producer: GoSwift
  • Country: Estonia
  • URL:

Crossing the Estonianborder from Russia, an external EU border was once a time-consuming, unsure wrangle lasting days and resulting in bribery, illegal sale of spots in the queue, pollution, traffic safety issues and losses for freight carriers. Since implementation of the GoSwift project, shorter waiting times and the elimination of physical lineups have resulted in an end to the illegal sale of places in line, better security and less waste problems at the border. By allocating a specific time and date for the applicant to cross the border online, GoSwift has created minimum waiting, cleaner surroundings near border crossing points and considerably more movement of cars and trucks due to online efficiency. Using the GoSwift system, trucks and cars can now drive to the border just before the registered border crossing time. Drivers can wait at designated waiting areas where toilets, showers, dining areas, and free WIFI are available, proceeding as scheduled to cross the border easily and on time. As a Private Public Partnership project, the system saves Estonian transport companies four million Euros a year.