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M-Post

  • Year: 2010
  • Award: WSA-Mobile
  • Category: Government & Citizen Engagement
  • Producer: Tunisian Post
  • Country: Tunisia
  • URL: http://www.poste.tn/

M-Post is a postal service facilitating money transfers, mailing and other postal transactions. When citizens transfer monies with M-Post, the beneficiaries receive the info & code by SMS, getting the funds in their account or at any postal desk within a minute.

Postal account holders can see their account summaries and make transactions. Retired people receive social security pension payment info via SMS; students are informed of loan and scholarship support payment arrivals the same way.

Express mail senders can track and trace the delivery process; business customers receive notices to collect their ordered goods by SMS. M-Post also offers mobile payment services including money transfers, bill payments, as well as fixed and mobile phone top-ups.