- Year: 2010
- Award: WSA-Mobile
- Category: Government & Citizen Engagement
- Producer: Tunisian Post
- Country: Tunisia
- URL: http://www.poste.tn/
M-Post is a postal service facilitating money transfers, mailing and other postal transactions. When citizens transfer monies with M-Post, the beneficiaries receive the info & code by SMS, getting the funds in their account or at any postal desk within a minute.
Postal account holders can see their account summaries and make transactions. Retired people receive social security pension payment info via SMS; students are informed of loan and scholarship support payment arrivals the same way.
Express mail senders can track and trace the delivery process; business customers receive notices to collect their ordered goods by SMS. M-Post also offers mobile payment services including money transfers, bill payments, as well as fixed and mobile phone top-ups.